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If you are not sure which integration solution to choose for your business, or if you have a question about our prices, services, support or custom integration services, please feel free to use this form to ask us a direct question and we will answer you as fast as we can. For all other methods of contact please see below:

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F.A.Q.

Frequently Asked Questions

What information is synchronised between WooCommerce and Sage 200?

Once the integration between Sage 200 ERP and WooCommerce connector is automated, these is the following information synchronised:

  • Stock
  • Price List
  • VAT Rates
  • Product Title
  • Product Description
  • Sales Orders
  • Customers Details
  • Contact Details
  • Shipping and Billing Addresses

How do my WooCommerce orders and stock synchronise with Sage 200?

We will connect your Sage 200 ERP system and your WooCommerce store by using WooCoommerce API keys.

Once the connection is completed, product, stock, pricing data starts to automatically flow from Sage 200 to WooCommerce, so your website product details is up-to-date.

When customers place orders on your WooCommerce store, these are auto-fetched and raised in Sage 200 by the WooCommerce to Sage 20 connector.

Customers information including main billing address details, contact names, telephones, emails and shipping addresses are also auto-downloaded.

I already have a live WooCommerce store but want to integrate to Sage 200, how can you help me?

This is a very common case – most of our clients already have an existing trading WooCommerce store and want a way to integrate to their Sage 200 ERP.

We will handle all the integration process for you.

We will first set up a copy of your live website on a test server with the actual live product data.

Then, your Sage 200 provider will have to provide us API access to your Sage 200 ERP test database.

Afterwards, we will set up a test Sage 200 WooCommerce connector that points to the new test WooCommerce site to your test Sage 200 database.

This guarantees that when testing the connection and all the workflow tasks between your WooCommerce website and your Sage 200 ERP system work correctly.

For example. we will check if the WooCommerce SKUs codes exist in Sage 200 or if you sell pack sizes we will also test if the stock unit sizes are present.

All this integration tests, will be managed and carried out by us.

Once you and us are happy, that all the integration workflows are working correctly then we will automate the integration between your live Sage 200 ERP database and your live WooCommerce store.

This two stage process guarantees that no disruption happens on your live website until all testing has been completed.

 

What happens once the product data is in WooCommerce from Sage 200?

The Sage 200 to WooCommerce connector will automatically populate your website with the latest product information updated in Sage 200.

After this first step of the integration, you can improve your products with merchandising and marketing materials, activate/delete products in WooCommerce.

The marketing materials include adding images, gallery images, categories, filter tags, product variables, sizes, colours, pack sizes and more.

Why should I use a Sage 200 to WooCommerce integration solution?

By integrating Sage 200 and your WooCommerce store you will automate the synchronisation of data between your ERP system and your WooCommerce platform.

This will mean that you can cut down on staff costs and time spend processing repetitive tasks. Your staff can be focused more on the customer facing duties and increase customer loyalty and potential future revenue.

Dispatch your orders to your customers quickly and easily by managing both online and off-line orders all in your Sage 200 system.

Eliminate human errors when processing manual online orders.

Is the connection between Sage 200 and WooCommerce fully secure?

Yes, it is. The live automated connector between Sage 200 and WooCommerce is hosted on a secure server with an SSL certificate installed. This encrypts the connection, and prevents the interception of data during transmission, which keeps data protected and adds even more benefits on top.

Also, Sage 200 API uses OAuth 2.0. OAuth 2.0 is the industry-standard protocol for authorisation. OAuth 2.0 focuses on client developer simplicity while providing specific authorisation flows for web applications.

How can automation help?

Automation helps your business become more efficient and perform better with less resources. So you can reduce on costs and time spent on repetitive menial tasks. Think of automation as a “Robot” that works 24/7 to improve your business performance, without the overheads of employing extra staff.